Terms of Use and Privacy Policy

The party responsible for this website is Hotelinking S.L. (hereinafter, the “Service”), with registered office at Parcbit, Edifici 17, planta 3 – A7, Palma, CP 07120, Illes Balears, Spain.

Tax ID (NIF): B57943185
E-mail: hello@hotelinking.com

Hotelinking S.L. is registered in the Balearic Islands Trade Register, Volume 2637, Sheet 157, Section 8, Entry /A 1 and Page 77641.

The use of the website implies you agree to the terms and conditions indicated below and not to use them for illicit purposes.

The website may contain links to other websites.

However, we do not exercise any control over such sites or their contents, which in reality are subject to their own terms and conditions. Nor do we assume any association or liability for them, or guarantee their technical availability, quality, reliability, accuracy or veracity.

The Service is the owner or licensee of all the intellectual and industrial property rights of its website, as well as of the elements contained therein.

Therefore, any reproduction, distribution, public communication and transformation of all or part of the contents of this website is expressly forbidden, for commercial purposes, on any support and by any technical means, without the Service’s authorization.

4.1.- Information Collected

Personal and non-personal information collected shall vary depending on the use of the website page and its features.

Personal and non-personal information shall be collected in three ways: 1) automatically 2) voluntarily provided by you to us, and 3) provided by third parties.

4.1.1.- Data Collected Automatically

This information shall consist of:

• Data collected through cookies or similar mechanisms stored on your device, always with your consent. Check out our Cookie Policy for more information.
• The IP address from which the connection is made, the type of device used and its characteristics, the operating system version, browser type, language, date, country, time of the request, the referring URL or the mobile network used, among others.
• Data from use of the site and possible errors detected during its use, such as pages not found or erroneous views.

4.1.2.- Data Provided Voluntarily

This information shall consist of:

• The information contained in the messages sent through the site contact channels. For example your email, alias or name, subject or message.
• Your e-mail address and password, for which you must be responsible, when you use the internal intranet through the website Log In function.

4.1.3.- Provided by Third Parties

This information shall consist of:

• The information provided by social networks or similar services.

4.2.- Rights

We inform you that the filling in of forms is voluntary. However, if you do not fill in the required fields (marked with an asterisk) use of some features of the site shall not be possible or shall be limited.

The personal data you submit to us are incorporated and shall be processed in the Service ownership files, in order to be able to respond to your requests.

You can at any time exercise the rights of access, rectification, deletion, limitation to the processing, opposition and portability of your personal data by sending an e-mail to: hello@hotelinking.com or by writing to: Parc Bit, Edifici Disset, third floor – D7, Palma, CP 07120, Illes Balears, Spain.

In both cases you must identify yourself with your first and last name, and enclose a copy of your passport or national ID card.

Here you can find the different forms for the exercise of such rights.

In the event that you have given consent for some specific purpose, you have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the prior consent to its withdrawal.

In addition, if you consider that there is a problem with the way in which we are handling your data, you can address your complaints to the corresponding data protection authority, the Agencia Española de Protección de Datos being the one indicated in the case of Spain.

4.3.- Use of Data

The data provided to the Service shall be used to:

• Meet your requests (our legitimate interest in answering our users’ enquiries being the legal basis).
• Provide the service through our Internet (the contract being the legal basis).

4.3.1.- In E-mails and Contact Forms

The website has SSL encryption that allows a user to securely send his/her personal data through standard type contact forms.

The personal data collected shall be subjected to automated processing and incorporated into the corresponding activity log files of which the Service is the owner.

In this regard:

• We shall receive your IP address, which shall be used to verify the origin of the message in order to offer you appropriate recommendations (for example, presenting information in the correct language) and to detect possible irregularities (for example, possible attempts of cyber-attacks against the Service), as well as data relating to your ISP.
• Also, you may give us your data by telephone, e-mail and the other means of communication indicated.

4.3.2.- On Social Networks

We have profiles on some of the major Internet social networks, being the Service responsible for the processing regarding the data published on them (for example, photos uploaded by the Service in which people’s faces appear).

These data shall be processed according to how the social network allows corporate profiles. Therefore, we shall be able to inform, when the law does not forbid it, our followers by any means permitted by the social network on their activities or offers, as well as provide a personalised customer service.

In no case shall we extract data from social networks, unless express and timely consent is obtained from the user to do so.

When, owing to the very nature of social networks, exercising your rights depends on the modification of your profile, we shall help you and advise you to the best of our ability.

4.3.4.- In Job Offers

The Service shall only take into account applications for jobs or internships sent by the candidate through the means indicated on the corresponding page or by those provided for in the employment and internship area on websites where we have published a specific offer.

The rest of applications shall be rejected.

The applicant authorizes us to analyse the documents submitted, all content that is directly accessible through search engines, profiles held on professional social networks, the data obtained in entrance tests and information disclosed at the job interview, with the objective of assessing your candidacy and, where appropriate, offer you a job.

4.4.- Data Storage

We indicate below for how long the data processed by the Service are stored:

• Disaggregated data shall be stored sine die.
• Customer data shall be stored for the minimum necessary term, up to:
• 5 years, according to Art. 1964 of the Civil Code (personal actions without special term).
• 6 years, according to Art. 30 of the Commercial Code (invoice or account books, for example).
• User data uploaded by the Service to pages and profiles on social networks shall be stored from the moment the user gives his/her consent until he/she removes it.
• Candidates’ data for a job offer: if the candidate is not selected, data shall be stored for a maximum of two years for incorporation into future offers, unless the candidate states otherwise.

To the extent permitted by law, the Service shall not be liable for: a) any errors or omissions in content; b) the lack of site availability, or; c) the transmission of malware in the content, despite having taken all reasonable technological measures to prevent it.

The Service reserves the right to make any unannounced changes it deems appropriate on its website, being able to modify, delete or add content and services provided through it, as well as the manner in which they are presented.

On the other hand, these terms and conditions may change at any time. The amendments shall enter into force at the time of their publication.

Check out our Cookie Policy for the use we make of them.