The integration of WhatsApp and artificial intelligence marks a new stage in the guest experience and hotel communication, transforming the digital relationship between hotels and travelers into a more immediate, automated, and data-driven model.
Hotel marketing in 2026 will be driven by first-party data, automation, and direct sales. This article explains how connecting tools like captive WiFi, the PMS, the CRM, and the booking engine turns each stay into future direct bookings.
The optical layer is the forgotten link in the hotel network. Advanced GPON monitoring detects invisible faults in ONTs, prevents fibre degradation and ensures stable connectivity. Discover how WiFiBot provides total visibility and transforms the guest’s digital experience.
How to design an effective integration between the captive portal and the hotel PMS: technical architecture, real-time validation, security, data synchronisation and guest verification. A practical approach to improving data quality and operational efficiency.
In the era of hotel automation, choosing whether to build or buy a digital check-in solution is a strategic dilemma for hotel groups. This guide examines how effective self check-in implementation can cut costs, integrate with the PMS and elevate the guest experience.
This business guide explores how automating the hotel front desk can reduce manual tasks by up to 80%, from check-ins and payments to guest registration. It’s a key solution to optimise processes, integrate with the PMS, and enhance the guest experience across hotel environments.
Discover how hotel-network automation is replacing traditional reactive NOCs: shifting from basic monitoring to autonomous operations that boost uptime, transparency and efficiency across hotel chains.
