Hotelinking’s Social WIFI is the hotel industry’s secret tool

Hotelinking will help you to divert thousands of bookings made by returning guests away from intermediary channels, strengthen your hotel’s brand, increase guest satisfaction and go up in online reputation rankings.

social wifi hotel

Getting to know your guests is the first step towards making your hotel grow.

Hotelinking captures your guests’ data using its Social WIFI system, validates and verifies this data in real time, complying with the GDPR, and enriches it with the hotel’s PMS system. This will enable you to create a complete database that you need to win your guests’ loyalty and get more direct bookings.


Features.

Email addresses validated in real time

Email addresses validated in real time

Complies with GDPR

Complies with GDPR

Data capturing portal available in 6 languages

Data capturing portal available in 6 languages


Offers simplified access to WIFI

Offers simplified access to WIFI

WIFI users will be able to log on either via Facebook or by filling in a web form. Social WIFI technology makes access simple and does not require a username or password.

It verifies the database in real time.

It verifies the database in real time.

It constructs a verified guest database which is certified by the General Data Protection Regulation (GDPR).

Enrich guests data with your PMS.

Enrich guests data with your PMS.

We are able to match the data captured by the WiFi with the information stored in the PMS after integration. This way, you can make more accurate segmentations in your marketing campaigns.


We help you to create a verified guest database quickly.

We automate the guest data capturing process via the hotel’s WIFI portal using our Social WIFI service. This is a secure and quick way of obtaining your guests’ data.

With Hotelinking, you will have thorough knowledge of every guest who visits your hotel. The created database is validated in real time and complies with the General Data Protection Regulation (GDPR). The hotel will be able to view this information to send personalised marketing campaigns using their own systems or even by using our hotel CRM.

Go beyond connecting y our hotel’s PMS, unifying and improving the information that you obtain about your guests.


It wins the loyalty of your returning guests.

It wins the loyalty of your returning guests.

This system welcomes returning guests. The Social WIFI system is designed to remember guests who return for another stay, either in the same hotel or in another hotel belonging to the same chain.

Personalise the WIFI access screen.

Personalise the WIFI access screen.

Hotels can personalise the WIFI access screen or data capturing portal, and set these in 6 languages.

Encourage your guests with a free gift.

Encourage your guests with a free gift.

To encourage your guests to provide their data, we can activate a pop-up to offer the guest a free gift. The gift can be redeemed during their stay (helping to boost internal consumption in the hotel) or used to make their next booking on the hotel’s website (to increase direct bookings and foster your guests’ loyalty.

Make your brand go viral.

Make your brand go viral.

Your guests will have the opportunity to share a publication on Facebook during the WIFI login process. This way, their friends will know where they are staying and will be able to get to know your brand. If you wish, they will have the opportunity to book in the hotel with a discount.

We work with the main WIFI providers on the market.

To guarantee that the hotel is correctly connected to WIFI, we work with the main WIFI providers in the industry, and can also give advice if the hotel needs a new network to be able to provide a WIFI service.


Does your hotel collect Hotel Data correctly?

Hotel Data is the new and powerful marketing strategy based on data that you receive about your guests. This book targets all those who wish to learn advanced marketing strategies and therefore allow your hotel or chain to significantly improve the direct relationship with your guests.

Download the Hotel Data book free of charge