Create instantaneous welcome gifts for WIFI users

Rapidly improve the direct relationship between the hotel brand and each guest, offering welcome gifts to users who connect to your hotel’s WIFI.

Transform the hotel’s WIFI system into a powerful marketing tool.

It is possible to easily configure whether the gift offered to each guest can be redeemed in the property itself. If not, it can be redeemed directly on the corporate website via a promotional code.


Features.

Personalised rewards

Personalised rewards

Automated delivery

Automated delivery

Easy and secure redeeming of rewards

Easy and secure redeeming of rewards


Offer welcome gifts to each guest in the hotel.

Offer welcome gifts to each guest in the hotel.

This is an excellent chance to begin to establish a direct relationship between the hotel brand and the guests. An instant reward programme is not perceived as aggressive advertising and is very useful for building a relationship of trust.

Personalise which guest actions should be rewarded.

Personalise which guest actions should be rewarded.

Using the Hotelinking configuration panel, you may choose whether the reward is offered to all guests who access the WIFI, only those who connect via Facebook, or only those who recommend the hotel or chain to their friends on Facebook.

Configure different rewards for each occasion.

Configure different rewards for each occasion.

It is possible to configure whether the gifts offered are to be redeemed directly in the hotel (access to spa, discount on drinks, etc.), or whether they are to be redeemed on the corporate website to encourage returning guests to use the direct channel to book.


It is vitally important to establish direct communication with each guest as soon as possible.

To obtain optimum results in email marketing campaigns, it is fundamental that the time that passes between when the email is sent and when it is received is as short as possible.

For this, automated communications related to guest behaviour are a perfect occasion to achieve an increased ratio of interaction. The reward system helps to achieve an average opening ratio which is higher than 60 %, significantly above average for the sector, which is below 20 %.

Additionally, rewards help the guest to link the hotel brand or chain to the name of the property that they are staying in.


Personalise the emails according to the chosen configuration.

Personalise the emails according to the chosen configuration.

The guest’s name, the name of the property, the brand logo, language of the email and the text can be dynamically adapted depending on the previously selected casuistry.

Offer prizes that can be quickly and securely redeemed in the property.

Offer prizes that can be quickly and securely redeemed in the property.

When rewards that can be redeemed in the property itself are offered, the tool guides both the guest and hotel staff so that everything is registered in one single click, avoiding fraudulent or duplicated redeeming.

Offer rewards that can be redeemed on the website with completely automated promotional codes.

Offer rewards that can be redeemed on the website with completely automated promotional codes.

Thanks to the integration with the main booking channels, guests can redeem their reward comfortably on the corporate website. Every web reward can only be used once, so the system will have a security system to prevent duplicated redeeming.

Main booking channels that we work with.

Integrating with the hotel’s booking engine is very easy and we are already integrated with the most well-known booking engines on the market. However, it is possible to create new integrations where necessary.


Do you wish to know what our clients think about our functions?

They are best placed to tell you first-hand what Hotelinking has done for their hotels. Discover what they think via our Hotelinking Stories.

Read client testimonies.